Privacy Policy

Last updated: July 20, 2026

This Privacy Policy explains what personal information LoopTrack ("we," "us") collects, how we use it, and the choices you have. LoopTrack is operated by Steve Giscombe. By using LoopTrack, you agree to the collection and use of information as described here.

1. Information we collect

Account information

Email address (used for sign-in via magic link, and for account-related communication)
Your name, if you provide it

Career and job search data you provide

Resumes and supporting documents you upload or paste in
Job descriptions, company names, and application details you track
Behavioral interview stories, target role, target companies, and career history
Interview practice transcripts — your typed or spoken answers, and the AI's feedback on them

Usage data

Feature usage events (e.g. which tools you use, how often) — used for product analytics and to enforce tier usage limits, stored in our own database, not shared with third-party ad networks
Basic technical data (sign-in timestamps) needed to operate accounts securely

We don't use third-party advertising trackers or sell any data to advertisers. We don't currently use cookie-based analytics — the analytics we collect are first-party, stored in our own database, and used only to operate and improve LoopTrack.

2. How we use your information

To provide the Service — track your applications, generate AI feedback, run practice sessions, and so on
To enforce subscription tier limits and manage your account
To send account-related email (sign-in links, product notifications you've opted into)
To maintain and improve the reliability and quality of the Service
To respond to support requests

3. Third-party processors — who else sees your data

We use a small number of third-party services to operate LoopTrack. Each only receives the data necessary to perform its function:

Service	What it receives it for
Anthropic (Claude API)	Generates resume feedback, job-fit scores, prep briefs, interview practice responses, and company info — processes the resume, job description, and answer text you submit for these features.
Supabase	Hosts our database, authentication, and file storage. Effectively all of your account data lives here, encrypted at rest and in transit.
Vercel	Hosts the LoopTrack web application.
RapidAPI / JSearch	Powers the job search feature — your search keywords and location go to this API to retrieve job listings.
Google Cloud Text-to-Speech	Converts interview practice questions to spoken audio, when voice practice is used.

Notably: when you use AI features (resume review, job-fit scoring, prep briefs, practice, company info), the relevant content — your resume, the job description, your practice answers — is sent to Anthropic's Claude API to generate a response. We don't control Anthropic's own data handling beyond what they've committed to in their API terms; if you have concerns about specific content, avoid submitting it.

We don't sell your personal information to anyone, and we don't share it with third parties for their own marketing purposes.

4. Data retention

We keep your account data for as long as your account is active. If you request account deletion, we delete your personal data from our active systems (backups are purged on a rolling schedule and may take longer to fully clear). You can request deletion at any time — see "Your rights" below.

5. Your rights and choices

Export: you can export your jobs and stories from Settings at any time.
Delete your data: Settings includes a "delete all data" option that removes your jobs, stories, interviews, and profile information.
Delete your account entirely: email customerservice@looptrack.ai and we'll delete your account and associated data. We're a small team, so this is currently a manual process — we'll confirm once it's done, typically within a few business days.
Access or correct your data: most of your data is directly editable in the app; for anything else, email us.

If you're located in the EU, UK, or a US state with its own privacy law (e.g. California), you may have additional rights under GDPR, UK GDPR, or state law (such as the right to data portability or to object to certain processing). Contact us and we'll do our best to accommodate the request even where not strictly required.

6. Security

Your data is encrypted in transit and at rest via our infrastructure provider (Supabase). Access to your account data is restricted by row-level security policies so that, in general, only you (and your organization's admins, if you're part of one) can see it. No system is perfectly secure, and we can't guarantee absolute security — but we take reasonable measures to protect your information.

7. Children's privacy

LoopTrack is not directed at anyone under 18, and we don't knowingly collect information from children. If you believe a child has provided us information, contact us and we'll delete it.

8. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we'll update the "Last updated" date above and, where practical, notify you directly.

9. Contact

Questions about this policy, or want to exercise any of the rights above? Reach us at customerservice@looptrack.ai.